"May I just take the time say that such excellent customer service is few and far between these days and this example testifies why Christopher Ward is one that I cannot recommend high enough."

Stuart Kilmartin, UK (29 July 2009)

"Once again, thank you for the best customer service I have ever received."

Dan (28 July 2009)

"Once again, thanks so much for a top service. The watches are indeed spectacular and the prices are beyond resonable. Several of our friends couldn't believe we can get such an amazing quality watch for that price."

Lucie  Zaharia, US A (26 July 2009)

"Just wanted to say I am very impressed with my new watch and the CW experience as a whole. The little things like the personalised letter and fact watch set to correct time and date means I will definitely shop here again and recommend to others; especially since the watch itself without all these extras is amazing."

Jemil Visram, London UK (26 July 2009)

"I did receive the Henley watch that I ordered. Wow what a timepiece! It's absolutely fantastic! One question, I received a note signed by Christopher Ward himself addressed to me. Is that true? I never expected such service, if you would, could you thank him for me! I am stunned at such great service, and your extreme kindness, it is overwhelmingly appreciated."

Mike Faneli (21 July 2009)

"Thanks for sorting out the watch strap ,I would just like to say the watch is fantastic and looks great, i am delighted with it.The build quality and packaging is so good its up there with all the the other more exspensive high end watches. I would highly recomend these great watches to anyone.Thanks again."

Rob Moran, Colchester, Essex (03 July 2009)

"Just wanted to say a big thank you regarding the service I’ve received from yourselves after returning my Malvern Chrono due to a broken bracelet pin. From you receiving it Tuesday it was back on my wrist Wednesday and with no charge despite being the best part of 5 years old! Fantastic service and a great testimonial for anyone thinking of buying a CW watch. Thanks again."

David Zech, Aldershot, Hampshire (02 July 2009)

"Thanks for that, I’ve got it and it’s been running well since arrival. Could not be happy happier with the CW service."

Matt Gebski, New South Wales, Australia (18 june 2009)

"The watch is wonderful! Many thanks (yet again!) and please take pride in the service you all provide at Christopher Ward. I promise I don’t mention these comments likely. I work in Marketing (have done for 10yrs) and fully understand the importance of looking after customers. You guys, excel."

Ryan Edwards, Harpenden, Hertfordshire (16 June 2009)

"Hello Wera, Lois and Deb. Thank you so much! You are all wonderful representatives for the company, and I deeply appreciate the attention and kindness you have shown me throughout our exchanges. Mr. Ward should be proud to have you as part of his team. I am happy to have this fine watch on my wrist, and I look foward to the opportunity to add yet another Christopher Ward watch to my collection in the near future."

Keith Miles, Nashville, Tennessee (2009 June 2009)

"I’m here to testify how great the 60-60 Guarantee is. I purchased a Henley recently. After wearing it for a short time, I came to the conclusion it was too large for my wrist. It’s a beautiful watch; just not for me. I returned it for a prompt, full refund - no questions asked. Now I’ll be looking for another CW watch, perhaps a forthcoming model. I’d like to see something a bit thinner. I’d even go for a manual wind watch, as long as it’s an automatic. CW - great company. Buy with confidence."

Gene Bricker, Euless, Texas (2009 June 2009)

"Excellent service very happy."

Nick Ursell, Nottingham, UK (21 May 2009)

"Thank you so much for the outstandingly swift and efficient service. I can’t remember the last time that I was treated so well over any purchase that i had made. Many thanks indeed."

Robert Howard, London, UK (18 May 2009)

"Many thanks, by the way. The service has been warm and fast all round."

Graham Rees, New South Wales, Australia (13 May 2009)

"Thank you so much for all your help. It’s a pleasure doing business with you. I will let you know when it arrives. My husband will be very surprised!"

Jennifer Diloren, Florida, USA (07 May 2009)

Thanks a lot for your co-operation. The watch is perfect for my taste."

Achim Günther, Baden-Wurtemberg, Germany (02 May 2009)

"Thanks for the lightning fast delivery!"

Neill Mitchell, Middlesex, UK (01 May 2009)

"What a fantastic service you provided, it is reassuring in this day and age that there are still manufactures out there who really do provide a first class service to their customers."

Dave Munt, Surrey, UK (24 April 2009)

"I would just like to thank you for sorting my C8 for me so quickly, a really quick turn around."

Rick Olding, Surrey, UK (20 April 2009)

"This is the second watch I have purchased from Chris Ward and I’m sure its not the last. The quality and service are top class and have so far exceeded all my expectations. So much so that I frequently recomend you to others."

Darren Aldridge, Cardiff, UK (18 April 2009)

"Received my watch today and wanted to provide you with feedback. The quality of my watch, its presentation and the supporting customer service you provide is outstanding. It’s rare these days to come across a company like yours that truly lives up to its values and for that reason I wanted to sing your praises. Long may you continue."

Martin Harris, Bristol, UK (18 April 2009)

"I got the watch. Wow, it’s really fantastic. Thanks a lot for your support and go on like this."

Achim Günther, Baden-Wurtemberg, Germany (15 April 2009)

"May I thank you for the excellent service I received, prompt and efficient."

John Redding, Surrey, UK (31 March 2009)

"I have to tell that without doubt your business model and customer service ought to be seen as an exemplar of what good looks like! Chris will only go from strength to strength and be assured that I will looking to buy a new CWW in the near future."

Paul Badcock, Hertfordshire, UK (25 March 2009)

"Chris, as promised, I am writing to let you know my thoughts about the 'Christopher Ward experience.' From start to finish the whole experience has been exemplary. Both Wera and Fraser were very patient and helpful in assisting me to choose the right watch. Emails were answered very quickly (even on a Sunday evening) and dealt with efficiently. I was even advised to place an order before a certain date to avoid the recent price increase (which still represents great value). On ordering the watch, it arrived the next day. The presentation box and outer sleeve were very nicely made, and something you wouldn’t necessarily expect of a watch for this price. In addition I bought a Sienna travel case... which is also beautifully made, and is where the watch will be when not on my wrist. The watch itself is stunning, and could easily have a Tag Heuer or Omega symbol where your name is printed - such is the quality... (but at a fraction of the price! But what you wouldn’t get with the aforementioned, is the personal service.

My brother the Jaeger le coultre wearer! looked at it last night, and was equally impressed. He actually said he preferred the look of it to his! I compare it to my rare little Fiat Barchetta. Stunning Ferrari Style for Fiat money! I know I will get lots of pleasure from my new purchase , and will no doubt shortly be considering buying my second Christopher Ward watch the equally impressive C4 Peregrine. In the meantime, i will be telling everyone about this great little watch company that I have discovered! Thanks again for an exceptional product and service."

Dom Jelly, Cheshire, UK (16 March 2009)

"Your pre-delivery service/communication has been outstanding."

Rick Folgmann, Pleasanton, USA (04 March 2009)

"Thanks for your prompt attention. I’m looking forward to acquiring more Christopher Ward watches!"

James H. Steiger, Tennessee, USA (21 Feb 2009)

"The watch arrived this morning and I think it looks great on the plain black strap. Also, thanks for thinking of changing buckle to brushed to match the watch which had not occured to me. Much appreciated."

Tim Dale, Hampshire, UK (18 Feb 2009)

"I was so touched by your hand written note it was really wonderful of you and I was very moved. So just wanted to say a really BIG Thank you."

Andy Fry, London, UK (11 Feb 2009)

"I think you’re the best ! Love the watch and love your service and careful attention."

Simon Paul, Limburg, Netherlands (03 Feb 2009)

"Just to say the watch arrived and I am very happy with it. Thankyou for all your help."

Andy Millington, Birmingham, UK (02 Feb 2009)

"Many thanks for your excellent service. You can be sure I will be in touch again in the not to distant future as I have my eye on another watch. Many Thanks once again and I will recommend Christopher Ward Watches to all my friends. Good Luck for the future I hope your business continues to thrive."

Gwendoline Wood, London, UK (30 Jan 2009)

"Watch arrived this morning, looks absolutely superb and I’m sure my brother-in-law will love it. His father is a watch repairer and owns a small Seiko dealership in Taiwan, so they really appreciate quality timepieces. Thanks again for the wonderful service."

Steve Burley, Kent, UK (21 Jan 2009)

"Fantastic customer service! I mailed the watch Thursday afternoon. We received the replacement Saturday at breakfast! My wife is very happy and I’m very impressed! Thanks for your help."

Chris Hodgson, London, UK (11 Jan 2009)

"It is very nice to be able to communicate with the head of the company. No other company that I am aware of allows customers to do that. It’s nice to know that you personally correspond with people when they have questions; it definitely adds a personal touch to things. I look forward to wearing the watch!"

Ben Dalton, Fort Collins, USA

"I have received the watch today Friday 22nd and I can’t say enough what a satisfied customer you’ve made, the delivery was done just before the Christmas weekend which worked great and the watch looks superb!!!
Thank you for your personal touch and service and many thanks to your staff for their professionalism in working with me when I called in to place the order."

Sam Papagianakis, Texas, USA

"As a branch manager in large Belgian bank company, I’m always looking for a high level of customer satisfaction. I must say that you succeed in doing a great job in terms of attention, product-care, after sales service and speed."

Jos Thijs, Bocholt, Belgium

"Well done Chris!! I have purchased 3 Christopher Ward watches up to now and can honestly say I would never look anywhere else. The quality is absolutely SUPERB. The service is SUPERB and I can only say ‘keep up the good work.’ I am totally behind you and I’m sure I am speaking on behalf of most of the other CW customers."

Adele Alferovs, UK

"Just to let you know the watch arrived at 8.40 this morning - panic over! Thank you for ensuring I got it in time for my husbands birthday I’m sure he will be very pleased with it … I am."

Debra O’Donovan, Wolston, UK

"Thank you very much for the delivery of the Malvern Chronograph which arrived today, only two days after my order online. I am impressed with the product and your excellent delivery service. Your presentation, packaging, instructions, operators’ manuals etc are of the highest order. I will recommend your range of watches, of which I am most impressed, to my friends and acquaintances."

David Edmondson, Middlesex, UK

"Just to thank you for my watch which I received today, Tuesday 25th October. I am extremely pleased with thequality and presentation of the watch. It is always a cautious time when ordering over the internet because sometimes you don’t know what you are going to get! However your service has been exceptional. Thank you for your personal letter which we don’t often get these days, this is much appreciated. I bought the watch especially for the eta 2824-2 movement, Quality!"

John Wooding, Northumberland, UK

"Hi folks, Just a line to let you know I received my watch ok,and to say thanks for letting me exchange it for a different face. Absolutely delighted with the watch, much easier to read and a superb product. May I just say that your product quality, sales, and after sales are second to none, and I would not hesitate to recommend you to anyone."

Alan Harvey, Walney, UK

"Although the website demonstrated that these watches looked attractive and very good value, I wanted to see them to make up my mind whether, and which, to buy before actually committing myself, despite Chris’s offer to send one without charging me. So I went to their premises to see them.

Which in one sense was a mistake, because I ended up being unable to choose and therefore buying two - an Aviator and a chronograph. But it was not really a mistake, because they are excellent value and most attractive. Chris could not have been more helpful or more pleasant to deal with - real personal service, and nothing was too much trouble. I would recommend these watches and these people to anyone."

A.M. The Strand, London, UK